Total Care Connections
Intake Navigator
Know the pathway. Own the next step.
Select the branch, funding path and exact status. The navigator will show the next conversion milestone, intake script, required actions and handoff.
Qualified care inquiry
The family does not need a payer authorization. Confirm fit, explain the relevant pricing tier and move toward a care assessment.
2026 caregiving rate calculator
Uses the client’s normal recurring weekly schedule to select the correct hourly tier.
Internal estimate for new clients beginning services August 1 through December 31, 2026. Recurring schedule changes can change the rate tier. Temporary schedule changes do not. Private nursing is priced separately after an assessment. Verify the service agreement and any insurance approval before quoting a final amount.
Suggested language
Based on what you shared, the next useful step is a care assessment. That lets us understand the schedule, safety needs and the kind of caregiver who will be the best match. We will explain pricing clearly before you make a decision.
Assessment representative once location, schedule, payer responsibility and decision-maker are confirmed.
Never imply that a pending Medicaid, VA or insurance application will reimburse private-pay care. Use the private-pay agreement until funding is formally approved.
Intake standard Know the pathway. Never overpromise the outcome. Own the next step. Stay with the lead until the funding pathway produces a TCC authorization or the person chooses another solution.